Venturaline Privacy Policy

Updated: May 24, 2024

FOR WHOM IS VENTURALINE'S WEBSITE PUBLISHED?

Our Site is designed and published for a general audience to learn about our products however, Venturaline does not sell directly to end purchasers of promotional products. All of our products may be purchased from local or online promotional product distributors or other retail outlets.

WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy describes what personal and company information we collect, how we collect and use it, who we disclose it to and why, the measures we take to protect your it, and the choices you have regarding our use of your personal and company information information.

• Basic Personal Identifiers, such as your name, your company name, telephone numbers, physical addresses, and email addresses.
• Device and Online Identifiers, such as account login information, Mac address, IP address, cookie IDs, mobile ad IDs, and social media information.
• Internet and Other Network Activity Information, such as information about your browsing or search activity as well as your interactions with our websites, mobile applications, emails, or advertisements.
• Commercial Information, such as purchase and transaction history information (such as products you have purchased).
• Communications: Communication details (such as the content of emails, text messages, or other communications).
• Financial Information, such as credit or debit card numbers, and financial account numbers.
• Geolocation: Data about the location of your device, which may be imprecise (i.e. inferred from your device's IP address). If you provide your consent, this data may be precise.

HOW DO WE USE PERSONAL AND COMPANY INFORMATION?

We use personal and company information to provide you with products and services and to operate and improve our business. For example, we use it for:

• Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments.
• Helping to ensure security and integrity and prevent fraud.
• Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them.
• Debugging to identify and repair errors.
• Conducting business analysis, such as analytics, projections, identifying areas for operational improvement.

HOW DO WE COLLECT PERSONAL AND COMPANY INFORMATION?

We may obtain and combine personal and company information from different sources, collected online and offline, including information from third-party sources across different types of technology and devices.

PROVIDED DIRECTLY BY YOU

When you visit us online, you may share different types of personal and your company information with us when you engage in the activities below:

• Conduct a transaction online, or request samples or information online.
• Create an account on one of our websites or mobile services.
• Request customer service or contact us.
• Interact with various types of technologies, applications and features, including a chatbot.
• Post a rating, review or other user-generated content on our websites or mobile services, or post a review or comment on one of our social media pages.
• Participate in a promotion or survey.

COLLECTED THROUGH AUTOMATED MEANS

We may obtain personal and company information about you and your company such as device and online identifiers and internet or other network activity information via automated means through your use of technology, such as when you visit our websites or use our mobile applications or services, or click on advertisements or links in emails you receive from us.

Also, depending on your device's settings, we may collect precise geolocation information. You can control our ability to do this by adjusting the location-sharing settings on your mobile device at any time.

OBTAINED FROM EXTERNAL THIRD-PARTY SOURCES

We may obtain personal and company information about you and your company from other sources to help us correct or supplement our records, improve the quality or personalization of our services, increase the appeal and relevance of advertising, and to prevent or detect fraud.

WHO DO WE DISCLOSE TO & WHY?

We never share the personal and company information described above with any third parties.

HOW CAN YOU ACCESS AND UPDATE YOUR PERSONAL AND COMPANY INFORMATION?

You can access or update your personal and company information as described below.

• Enter and update your own contact information and payment information by logging into your Venturaline account.
• To delete your Venturaline account, use the Contact Us section below. Or in the login section of our website click the "Request to Delete Account" link.

You can also access or update any of the information described in the bullets above by using the Contact Us section below and including, along with your contact details, the information you would like to access or update and any requested changes.

HOW DO WE SECURE YOUR PERSONAL AND COMPANY INFORMATION?

Whether you are using our websites or mobile services, we use reasonable information security measures, including physical, administrative, and technical safeguards.

How Long Do We Retain Your Personal AND COMPANY Information?

We will keep the personal and company information we collect about you for as long as necessary to carry out the purposes set forth in this Privacy Policy or any other policy provided at the time of data collection, but no longer than as required or permitted under applicable law or internal Venturaline policy. We dispose of the personal and company information we collect in accordance with Venturaline's retention policies and procedures.

HOW DOES VENTURALINE PROTECT THE PRIVACY OF CHILDREN ONLINE?

As a general rule, our Site is designed for a general audience and is not directed to children. We do not knowingly collect any information from children. We have no websites or mobile services that are directed to children.

LINKS TO THIRD-PARTY SERVICES AND FEATURES

We may provide links to other online services (such as websites or social media platforms) and may include third-party features such as apps, tools, widgets, and plug ins. We may not own or control these third-party sites and we are not responsible for the information practices of the third parties. In some cases, these third parties operate independently from us, which means their privacy practices are not covered in this Policy. We recommend that you review their privacy statements to learn about their privacy practices.